Two bloody hours on the phone, multiple bad transfers, endless repetition of the same information, representatives who are absolutely clueless about their product, and a huge effort by a normally quiescent installer to keep his temper. I do know that the machine you end up taking to doesn't care, but at times I all think that we all want to yell at it, just to make us feel better. But it's like kicking the tire of a broken down car, with the likely end result being a broken toe, and a still malfunctioning auto.
